“External physical damage” – that is the statement issued by Apple to their customers in Shanghai, China after examining affected handsets.
Exploding devices started to become a worldwide concern (and a meme level treatment) after Korean phone manufacturer, Samsung, issued a retraction of already bought handsets.
Last December 2, Shanghai consumer watchdog received eight reports that iPhones explodes after being used or charged. Four days later, Apple retrieved the problematic handsets and declared them safe for use.
According to the statement released by the American firm, the units’ thermal complications are due to some external physical damage. Apple remains firm that safety is a top concern of their company making the recent issues something to be neglected.
Some critics alledged Apple for a “slow response” to the Shanghai Consumer Council but Apple denied all such accusations.
Shanghai Consumer Council insists that one of the costumers, a woman, experienced the issue when her iPhone 6s exploded last August.
Common issue reported that the iPhone 6 and iPhone 6s explodes with the screen being scattered and leaves a burnt residue on the back. Some also reported that their iPhone shutdowns even if the battery has enough power.
The locations of the of the iPhone users were hidden by the council to protect their privacy.
Will Apple suffer the same fate with Samsung’s Galaxy Note 7?