In this day and age, business transactions expand to the internet landscape. Cash on delivery (COD) methods have been an amazing means of livelihood of modern entrepreneurs with the aid of social media.
Many individuals now sells as a third party distributor of items, especially clothes from suppliers aboard to other locations in the locality.
However, not all companies where able to provide the satisfaction that their customers need.
An online fashion distributor of women’s clothes, Rosegal, is currently under fire for allegations from their angry customers. They say that Rosegal is ripping off their money for orders which not arrive at their addresses. The amount of negative comments just keep on coming on their Facebook page and reached on an alarming stage for the company.
Read the comments of the link provided below.
Of the comments mention that she made some research about the supplier of the company which is traced back to Shenzhen, China. You know, if a product came from China, it is stereotyped as having the reputation of having low quality.
Rosegal respond to the allegations in each of the comments defensively.
Thank you for your concerns.
We know there are some negative reviews on our page. Most of them are complaining about orders that are still processing or not received yet. But please note, we are a wholesaler. Normally we purchaseafter you make order and this is why need time to process orders and complete a QC check before shipping to you. …
An increasing number of customers discourages other people not to buy anything with Rosegal. They have learned from their lesson and don’t want others to suffer the same fate.